How to Protect Older Adults Against Scams

It’s a common concern to worry about older adults experiencing a scam. After all, scammers are continually deceiving people with offers. It is easy to fall into their trap without even knowing the risks. Scammers typically prey on older adults because of their vulnerability. In 2021, the Federal Bureau of Investigation (FBI) found that there were over 92,000 older victims of fraud, resulting in a loss of $1.7 billion. This number increased by 74 percent compared to the previous year. Here are some helpful tips to prevent older adults and yourself from becoming victims of a scam.

Don't Shame or Blame The Victim

Scammers are professionals at attracting their victims to their traps. It’s not their fault for believing in a scam. Instead, see this as an opportunity to provide them with guidance on scams. Give the victim support and comfort. Help them find a solution by AARP Scam Hotline (877) 908-3360.  

Keep In Touch

One of the best things you can do is to keep in touch regularly. Inform them about the most common scams that could target older adults. Remind them to be cautious about who they’re sharing their personal information with. Most importantly, keeping in regular touch will build trust. Additionally, your loved one will contact your right away if they suspect being scammed. 

Beware of Sudden Changes

As you maintain a relationship with the older adult, beware of changes in their lives. Anything that might affect their life can affect their emotions and decision-making. People vulnerable to change can make decisions out of character. Make sure to listen to them and help them through their difficult times. 

Use Technology 

Adults are more likely to answer phone calls and open the door to scammers. Set up your loved one’s phone contact list from everyone they might expect a call from. Such as their family members, friends, doctors, and pharmacy. You can add photos to make it easier to remember. After, go to the “Settings” application on the phone and choose the option to send all Unknown Calls straight to voicemail. 

Set Up Alerts

Banks send out alerts to their customers if their account has been hacked or suspicious activity. Talk to your loved one about sending you these notifications. This way you can help them take control of the situation. Remind them that no one legitimate will ask for their PIN, username/password, Social Security number, or verification code. 

Save Copies

Encourage the older adult to save copies of everything that asks for their personal information. This includes emails, mail, letters, texts, and phone numbers. Look at their correspondence and sort them out to find which one is a scam. This way you can teach them about legitimate correspondence. Overall, saving copies makes it easier to report a scam to authorities. 

Regardless of your age, scams can be confusing to understand. You can call the AARP Helpline for advice. They will also assist you in teaching your loved one about the dangers of scams. If you suspect your someone is a victim, contact a professional and report it to the Federal Trade Commission. When it comes to scams, keep in mind that knowledge is the power since it allows you to respond more quickly.

— Sunny Escalante