How to close a Netflix account after a loved one passes

You can just stop paying and the account will be canceled.

However, if your loved one had Autopay on, or if you want to delete the account yourself or transfer the email, you can use password reset or account recovery features.

1) Leave as is - the subscription will be canceled as long as you cancel the credit card

2) If you can log in, delete the account: https://www.netflix.com/CancelPlan

4) If you can’t log in but have access to their email or phone, reset the password using this link: https://www.netflix.com/LoginHelp

5) If you can’t log in and do not have access to their email, use account recovery: https://www.netflix.com/LoginHelp

6) If you can’t do any of the above options, you can call: 1-866-579-7172