How to close the JDate account of a loved one who has passed

1) If you have access to the account on desktop:

  • Click the thumbnail of the Profile Photo in the upper right corner of the Profile Page.

  • Select Account Settings.

  • Click on Profile Display Settings.

  • Click on the Permanently Delete Profile button.

2) If you have access to the account on mobile:

  • Click on the 3 bars in the corner that take you to the account menu.

  • Tap on Profile Display Settings.

  • Tap on Permanently Delete Profile.

3) If you don’t have account access, use this form: https://support.jdate.com/hc/en-us/requests/new